info@garudaya.in

GARUDAYA policy

Seller Policy

Seller responsibilities for product listings, stock, pricing, dispatch, returns and compliance.

Applies to:
Sellers, farmer-sellers and marketplace operators.

Last updated:
08 August 2026

Entity:
GARUDAYA PRIVATE LIMITED / GARUDAYA AGRO INDUSTRIES

Private company and approval disclaimer

GARUDAYA PRIVATE LIMITED is a private company, not a government department, statutory authority, regulator, embassy, customs office, bank or insurer. A GARUDAYA review, checklist, referral or document submission does not itself grant a licence, certificate, permit, export clearance, tax registration or government approval. Any approval must be issued by the competent authority or contracting organization named in the applicable process. Users remain responsible for truthful information, fees, renewals and lawful compliance.

Listing standards

Sellers must maintain accurate product names, categories, grades, images, stock, prices, taxes, packaging, origin claims, shelf-life and dispatch commitments.

Inventory and fulfilment

Sellers are responsible for stock accuracy, safe handling, packaging, accepted orders and timely dispatch. Overselling, false stock or repeated cancellation may lead to moderation.

Compliance

Food, seed, pesticide, fertilizer, organic, export or regulated products may require additional licenses, lab reports, declarations or restrictions before listing.

Independent providers and regulatory verification

GARUDAYA may apply to regulated, government or private providers for payment processing, email/SMS delivery, DigiLocker or API Setu access, PAN/Aadhaar checks, bank-account validation, logistics and other integrations. Displaying an integration workflow or accepting an application does not mean that a provider, regulator or government body has endorsed GARUDAYA. A feature is treated as live only after the relevant provider approves the account, production credentials are securely configured, and GARUDAYA completes acceptance testing. Until then, the website labels the result as pending, manual review or unavailable and does not represent it as verified.

Official contact and notices

Questions about seller policy should be sent from the registered account email wherever possible. GARUDAYA may request order IDs, application IDs, invoice numbers, KYC references or proof of authority before sharing account-specific information. Official notices may be sent to legal@garudaya.in; operational support may be sent to support@garudaya.in. Registered office: C/O Sabita Jena Nuagam, Dasamundali, Sheragada, Aska, Ganjam – 761106, Odisha, India.

DeskEmail
Grievance and legal noticeslegal@garudaya.in
Customer supportsupport@garudaya.in
Payments and accountsaccounts@garudaya.in
KYC and privacykyc@garudaya.in
Exportexport@garudaya.in