GARUDAYA policy
Exporter Policy
Export-readiness, documentation, buyer communication and compliance expectations.
Applies to:
Exporters, overseas buyers, suppliers and export support teams.
Last updated:
08 August 2026
Entity:
GARUDAYA PRIVATE LIMITED / GARUDAYA AGRO INDUSTRIES
Private company and approval disclaimer
GARUDAYA PRIVATE LIMITED is a private company, not a government department, statutory authority, regulator, embassy, customs office, bank or insurer. A GARUDAYA review, checklist, referral or document submission does not itself grant a licence, certificate, permit, export clearance, tax registration or government approval. Any approval must be issued by the competent authority or contracting organization named in the applicable process. Users remain responsible for truthful information, fees, renewals and lawful compliance.
Export readiness
Export workflows may require IEC, GST, PAN, company documents, buyer purchase orders, invoices, packing lists, product certificates, shipment details and destination-country requirements.
Compliance limits
GARUDAYA may coordinate documentation and marketplace/export readiness but does not guarantee customs clearance, buyer acceptance, foreign regulatory approval, shipping availability or exchange-rate outcome. Transaction-specific prices, statutory charges, taxes, eligibility, service levels and timelines are disclosed in the applicable checkout, quotation, order, invoice or signed agreement. Where mandatory law gives a user stronger rights, that law prevails.
Communication
Export-related communications should remain accurate, professional and traceable. Material changes to product, quantity, shipment date or documents must be reported promptly.
Independent providers and regulatory verification
GARUDAYA may apply to regulated, government or private providers for payment processing, email/SMS delivery, DigiLocker or API Setu access, PAN/Aadhaar checks, bank-account validation, logistics and other integrations. Displaying an integration workflow or accepting an application does not mean that a provider, regulator or government body has endorsed GARUDAYA. A feature is treated as live only after the relevant provider approves the account, production credentials are securely configured, and GARUDAYA completes acceptance testing. Until then, the website labels the result as pending, manual review or unavailable and does not represent it as verified.
Official contact and notices
Questions about exporter policy should be sent from the registered account email wherever possible. GARUDAYA may request order IDs, application IDs, invoice numbers, KYC references or proof of authority before sharing account-specific information. Official notices may be sent to legal@garudaya.in; operational support may be sent to support@garudaya.in. Registered office: C/O Sabita Jena Nuagam, Dasamundali, Sheragada, Aska, Ganjam – 761106, Odisha, India.
| Desk | |
|---|---|
| Grievance and legal notices | legal@garudaya.in |
| Customer support | support@garudaya.in |
| Payments and accounts | accounts@garudaya.in |
| KYC and privacy | kyc@garudaya.in |
| Export | export@garudaya.in |